Terms of service

Last Updated: August 29, 2026

Welcome to Velmont. By accessing our website or purchasing our products, you agree to be bound by the following Terms of Service. Please read these terms carefully before using our website.

1. General

This website is operated by Velmont. Throughout the site, the terms “we,” “us,” and “our” refer to Velmont.

By visiting our website, browsing our products, or making a purchase, you agree to these Terms of Service and any additional policies referenced on this website.

If you do not agree with these terms, please do not use our website or purchase our products.

2. Products and Availability

We make every effort to display our products, descriptions, pricing, and availability as accurately as possible.

However, product colors and appearance may vary depending on your device or screen settings.

As Velmont is closing its workshop, our current collection consists of final units. Products may become unavailable at any time, and we do not guarantee that sold-out products will be restocked.

3. Pricing

All prices displayed on our website are subject to change without notice.

Our current collection may be offered at promotional prices as part of our final workshop closure.

Where applicable, discounts are displayed directly on the product price.

Any additional promotional discounts will be applied according to the terms stated on the website and may be automatically calculated at checkout.

4. Orders

When you place an order, you are making an offer to purchase the selected products.

We reserve the right to accept or decline an order for any reason, including suspected fraud, incorrect pricing, inventory limitations, or errors in product information.

If we need to cancel or modify an order, we will make reasonable efforts to contact you using the information provided at checkout.

5. Payment

All orders must be paid in full at the time of purchase.

By submitting your payment information, you confirm that you are authorized to use the payment method provided.

We use third-party payment processors to securely process transactions. We do not directly store your complete payment card information.

6. Shipping

Orders are generally processed within 1–2 business days.

After processing, estimated delivery time is 5–7 business days.

We offer free shipping on all orders, with no minimum purchase required.

Delivery times are estimates and may be affected by circumstances outside our control, including carrier delays, weather, customs processing, or other unforeseen events.

For complete information, please refer to our Shipping Policy.

7. Returns and Refunds

We offer a 30-Day Money Back Guarantee.

If you are not satisfied with your purchase, you may request a return within 30 days of receiving your order, provided the product meets the conditions outlined in our Refund Policy.

For complete information regarding returns, refunds, and eligibility, please refer to our Refund Policy.

8. Accuracy of Information

We reserve the right to correct any errors, inaccuracies, or omissions on our website, including product descriptions, pricing, promotions, and availability.

We may update or change information at any time without prior notice.

9. Intellectual Property

All content on this website, including but not limited to logos, brand names, images, photographs, graphics, text, product descriptions, and website design, is owned by or licensed to Velmont unless otherwise stated.

You may not copy, reproduce, distribute, modify, or use our content for commercial purposes without our prior written permission.

10. Prohibited Uses

You agree not to use our website for any unlawful or unauthorized purpose.

You may not:

  • Attempt to gain unauthorized access to our website or systems
  • Use our website to commit fraud or other unlawful activities
  • Submit false or misleading information
  • Interfere with the operation or security of our website
  • Copy or reproduce our content without permission
  • Use automated systems to collect or scrape website content without authorization

11. Third-Party Services

Our website may use third-party services, including payment processors, shipping providers, analytics services, and other technology providers.

Your use of these services may also be subject to the terms and policies of the respective third parties.

12. Limitation of Liability

To the fullest extent permitted by applicable law, Velmont shall not be responsible for indirect, incidental, or consequential damages arising from your use of our website or purchase of our products.

Nothing in these Terms of Service is intended to limit any rights or protections that cannot legally be excluded under applicable law.

13. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Any changes will become effective when posted on this page. Your continued use of our website after changes are posted constitutes your acceptance of the updated terms.

14. Contact Us

If you have any questions regarding these Terms of Service, please contact us at:

support@morenzio.com

Velmont
Email: support@morenzio.com