Terms of service

Last Updated: October 9, 2026

Welcome to Velmont. By accessing our website or purchasing our products, you agree to be bound by the following Terms of Service. Please read these terms carefully before using our website.

1. General

This website is operated by Velmont. Throughout the site, the terms “we,” “us,” and “our” refer to Velmont.

By visiting our website, browsing our products, or making a purchase, you agree to these Terms of Service and any additional policies referenced on this website.

If you do not agree with these terms, please do not use our website or purchase our products.

2. Products and Availability

Velmont is an active online footwear store offering a selection of sneakers and casual footwear designed for everyday comfort, style, and confidence.

We make every effort to display our products, descriptions, pricing, and availability as accurately as possible.

Product colors and appearance may vary slightly depending on your device or screen settings.

Product availability is subject to stock levels and may change without notice. Some styles, sizes, or colors may become temporarily unavailable.

We regularly update our product selection and strive to provide accurate availability information throughout the shopping experience.

3. Pricing and Promotions

All prices displayed on our website are subject to change without notice.

Velmont may offer promotional pricing, seasonal discounts, and special offers on selected products.

Where applicable, discounts are displayed directly on product pages or collection pages.

Additional promotional discounts may be automatically applied at checkout according to the conditions stated on our website.

Promotional offers may be subject to specific eligibility requirements, product exclusions, or expiration dates, which will be communicated where applicable.

The final order total, including any applicable shipping charges and taxes collected at checkout, will be displayed before payment is completed.

4. Orders

When you place an order, you are making an offer to purchase the selected products.

We reserve the right to accept or decline an order for legitimate reasons, including suspected fraud, incorrect pricing, inventory limitations, or errors in product information, subject to applicable consumer protection laws.

If we need to cancel or modify an order, we will make reasonable efforts to contact you using the information provided at checkout.

If payment has already been collected for an order we cannot fulfill, we will issue the appropriate refund.

5. Payment

All orders must be paid in full at the time of purchase.

By submitting your payment information, you confirm that you are authorized to use the payment method provided.

We use third-party payment processors to securely process transactions. We do not directly store your complete payment card information.

6. Shipping and Delivery

Orders are generally processed within 1–2 business days.

After processing, estimated delivery time is 5–12 business days, depending on the destination and shipping conditions.

We offer free shipping on all orders, with no minimum purchase required.

Delivery times are estimates and may be affected by circumstances outside our control, including carrier delays, weather conditions, customs processing, or other unforeseen events.

Where available, tracking information will be provided so customers can follow the progress of their orders.

For complete information, please refer to our Shipping Policy.

7. Returns and Refunds

We offer a 30-Day Money-Back Guarantee.

If you are not satisfied with your purchase, you may request a return within 30 days of receiving your order, subject to the conditions outlined in our Refund Policy and applicable consumer protection laws.

For complete information regarding returns, refunds, and eligibility, please refer to our Refund Policy.

Nothing in this policy limits any statutory consumer rights that may apply in your country or region.

8. Accuracy of Information

We make reasonable efforts to ensure that all information presented on our website is accurate and up to date.

We reserve the right to correct errors, inaccuracies, or omissions, including those relating to product descriptions, pricing, promotions, and availability, subject to applicable law.

9. Intellectual Property

All content on this website, including but not limited to logos, brand names, images, photographs, graphics, text, product descriptions, and website design, is owned by or licensed to Velmont unless otherwise stated.

You may not copy, reproduce, distribute, modify, or use our content for commercial purposes without our prior written permission, except as permitted by applicable law.

10. Prohibited Uses

You agree not to use our website for any unlawful or unauthorized purpose.

You may not:

  • Attempt to gain unauthorized access to our website or systems.

  • Use our website to commit fraud or other unlawful activities.

  • Submit false or misleading information.

  • Interfere with the operation or security of our website.

  • Infringe our intellectual property rights.

  • Use automated systems to collect website content in ways that violate applicable law or interfere with our services.

11. Third-Party Services

Our website may use third-party services, including payment processors, shipping providers, analytics services, and other technology providers.

Your use of these services may also be subject to the terms and policies of the respective third parties.

12. Limitation of Liability

To the fullest extent permitted by applicable law, Velmont shall not be responsible for indirect, incidental, or consequential damages arising from your use of our website or purchase of our products.

Nothing in these Terms of Service is intended to exclude or limit liability or consumer rights that cannot legally be excluded or limited.

13. Changes to These Terms

We reserve the right to update or modify these Terms of Service from time to time.

Updated terms will be published on this page with a revised “Last Updated” date.

Changes will apply prospectively, subject to applicable law, and will not retroactively remove rights arising from orders already placed.

14. Contact Us

If you have any questions regarding these Terms of Service, an existing order, shipping, returns, or other customer service matters, please contact us at:

Email: support@velmont.world

Website: https://velmont.world